SaaS & Startup Glossary
All essential terms to understand the SaaS world, startup metrics and fundraising. Clear definitions with examples.
52 terms found
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CAC (Customer Acquisition Cost)
Total cost to acquire a new customer.
Churn Rate
Customer cancellation rate per period.
Cap Table
Capitalization table showing ownership.
Conversion Rate
Rate of transformation from one stage to another.
COGS (Cost of Goods Sold)
Direct costs to deliver the service.
Convertible Note
Debt converting to equity in future round.
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LTV (Lifetime Value)
Total value generated by a customer over their entire lifecycle.
LTV/CAC Ratio
Ratio of customer value vs acquisition cost.
Lead
Prospect interested in your solution.
Lead Investor
Main investor leading the round.
Land & Expand
Strategy of entry then expansion within customer.
Liquidation Preference
Investor repayment priority.
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PMF (Product-Market Fit)
Validated product-market alignment.
Payback Period
Time to recover customer CAC.
Pre-Seed
Very early-stage funding, often friends & family.
Product Roadmap
Product development plan over time.
Product-Led Growth (PLG)
Growth driven by the product itself.
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SaaS (Software as a Service)
Software sold by subscription.
Seed Round
First institutional funding round.
Series A
First significant growth round.
SAFE (Simple Agreement for Future Equity)
Simplified convertible financing instrument.
Series B
Funding round to accelerate growth.
Sales Cycle
Average duration of sales process.
Sales-Led Growth (SLG)
Growth driven by sales team.
SQL (Sales Qualified Lead)
Lead qualified by sales.
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